How Can We Help You?
Created by: CodeWooGeek LLC
Modified on: Tue, 2 Jan, 2018 at 11:18 PM
Welcome to Support Portal of CodeWooGeek
We usually reply back within 1 business day. To get started please login/signup with your email id or enter create ticket link will automatically create a login after specify the details about support ticket.
Please specify in detail about pre sale/post sale questions.
Specify presale/postsale in Subject. For example: Presale: Plugin Name - Subject/ Postsale: Plugin Name - Subject.
Please specify the purchase code in description page if it is postsale
We need the version of WordPress, WooCommerce, and our Plugin installed in your side.
If it is a Compatibility issue please specify the plugin along with latest version as an attachment.
You can add attachment with your support ticket.
You can also reply back to us from email directly which will update in support portal as well.
Item Support Includes:
To answer your questions related to our plugin or any compatibility
We happy to take up any feature request if it is straight forward
Assist with reported bugs and issues
Personalized Customization Work within our plugin
Third party plugin Compatibility
We Appreciate your Ideas:
We always appreciate your ideas with respect to UI Improvement/Feature Requests/New Plugin Ideas. Feel free to contact us with detailed requirement we will create it as a new plugin.
Q: What is Presale and Postsale?
A: If you are plan to purchase, want to clarify some doubts/features which is called presale. If you purchase already have some problem with configuration/features is called postsale.
Q: Why you need purchase code? A: We want to verify your purchase before start your support request and it is mandatory to proceed further
Q: Where is my purchase code?
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